About Us

Northwest Bergen Central Dispatch (NWBCD) exists to provide the citizens of its service communities an effective means by which to summon both emergency and non-emergency public safety assistance and to provide our public safety personnel with constant, reliable communications and support. For our public safety responders to provide the highest level of prompt and professional service, NWBCD's staff must be able to gather and relay as much information as possible with the utmost of precision, accuracy and speed.

Northwest Bergen Central Dispatch was formed as a partnership among three municipalities. The purpose of the consolidated dispatch center is to receive and dispatch all requests for public safety units in our primary communities and to function as a 9-1-1 Public Safety Answering Point for multiple communities. Today NWBCD provides 9-1-1 and dispatch services for Ridgewood, Glen Rock, New Milford, Oradell, River Edge, Montvale, Park Ridge, and Woodcliff Lake and provides 9-1-1 PSAP services for Oakland, Franklin Lakes, Ramsey, Waldwick, and Rutherford

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